AI Agent for Sales

Smooth, effortless enrollment powered by AI

Everything starts with one smart conversation.

Persuasive, tailored consultation

Recommend right course based on individual needs.

Instant class availability check

Look up schedules, opening dates, remaining seats.

Subtle, effective follow-up

Re-engage precisely to build learner trust.

Never miss a potential student

Natural 24/7 responses. Detailed lead profile for timely follow-up by your sales team.

Never miss a potential student

Natural 24/7 responses. Detailed lead profile for timely follow-up by your sales team.

Using Filum.ai allows us to deliver an excellent experience for students across all our branches, listen to every touchpoint, and collect feedback on a single platform.

Nguyen Nhat Nam

CEO at IELTS Vietop

AI Agent for Customer Service

AI Learning Assistant,
giving 24/7 attentive support

Lead the future of student care with AI Agents

Resolve 90% of admin requests

Shift-change, leave requests, certificate queries,... all handled smoothly.

Smart AI teaching assistant

AI explains concepts, sends learning materials, and guides study progress.

Monitor student performance

Track learning activities, submissions, and progress in real time.

Education-focused ticket system

AI prioritizes, categorizes, and routes cases to the right department.

Let teachers focus on teaching

AI automates homework assignment, deadline reminders, and overdue alerts.

Our customers have
proven success

100K+

Conversations supported by Filum.ai

70%

Conversations supported by Filum.ai

Customer Experience Management (CXM)

Towards holistic education through elevated experiences

Become a leading education brand.

CXM Solution

A breakthrough in Customer Experience

Build trust with purposeful technology.

We empower
confident decision-making

Filum visualizes the key data you need to improve performance.

Inbox performance

Track key metrics (conversation volume, response time, etc.) in one dashboard.

Omni-channel rating management

Evaluate reviews from multiple sources/branches with ease.

Omni-channel rating management

Evaluate reviews from multiple sources/branches with ease.

Chat purpose summary

Understand why customers reach out.

Interaction storage & filtering

Quickly retrieve full feedback, smartly filtered by sentiment.

Topic & sentiment analysis

Identify most common topics and their associated sentiments.

Deep-dive into 'hot' topics

Access detailed analysis for every major topic.

Custom ticket reports

Filter by time, owner, channel,... to create the exact report you need.

Custom ticket reports

Filter by time, owner, channel,... to create the exact report you need.

Testimonials

Hear from our customers

Boost enrollment, build loyalty with AI Agents

Deliver outstanding CX for sustainable growth.

Success Stories

Top businesses have already seen transformational results with Filum AI

Én Space cuts conversation handling time by 96% with Filum AI Agent

F&B event-catering case study: Én Space automates 76% of customer-care messages and 70% of lead-capture flow with Filum AI.

96%

Average resolution time per conversation dropped from 7h46m to 15 minutes

76%

Customer-care messages now resolved end-to-end by AI instead of 100% human

70%

From inbound message to qualified lead handover to sales

MOSS elevates multi-channel service standards with Filum.ai

The MOSS accessories chain undergoes digital transformation, applying AI from Filum to elevate customer service standards across 20 branches.

Learn more

Orgalife digitizes customer listening and care with Filum.ai

Discover how Orgalife creates meaningful customer experiences and achieves outstanding results in healthcare with the Filum AI solution.

Learn more

Gohub accelerates 24/7 customer support with AI Agent

A powerful transformation: Solving cross-timezone customer service challenges and optimizing operations with Filum AI Agent.

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Huy Thanh Jewelry reduces request processing time by 70% with Filum.ai

Discover how Huy Thanh Jewelry gathers over 10,000 feedback responses and enhances the experience for 150,000 orders each month.

70%

Increase in resolution time

10K+

Survey collected across all touchpoints

60s

Time to complete surveys

Learn more

Dien Thoai Gia Kho goes digital with Filum.ai

Gia Kho boosts operational efficiency, optimizes costs, and personalizes service across 5 stores, driving growth and expanding its footprint in the digital age.

Learn more