Pricing & Solutions

Get a dedicated AI Agent at a competitive price, perfect for businesses of all sizes.

Discount 29%

Starter

Ideal for small businesses starting to use AI in customer service

~~$59/month~~

$39

/month

Includes:

3 user accounts
1,000 AI messages/mo
3 conversation pages
10,000 customer profiles
Basic AI response & analysis
AI setup, training, & management
Ticket management
Automatic campaign
Multilingual, multi-platform

Professional

Ideal for teams of all sizes prioritizing customer service as their competitive advantage.

~~$169/month~~

$119

/month

Includes:

5 user accounts
3,000 AI messages/mo
5 conversation pages
5 customer segments
50,000 customer profiles
3 extended AI capabilities
AI image responses
Multi-channel ticket handling
Sentiment & topic analysis
Dedicated CS Manager

Advanced

For businesses requiring better limits, additional integrations, advanced features, and premium support.

~~$439/month~~

$319

/month

Includes:

10 user accounts
10,000 AI messages/mo
Unlimited conversation pages
7 customer segments
500,000 customer profiles
5 extended AI capabilities

Enterprise

For more complex businesses

Contact

Everything in Advanced, plus flexible customization of services and features to fit your business needs.

Add-ons

More capabilities. Customize as you grow.

Features

Tailored for specific business needs

Conversation Insight
Analyze multi-channel customer chats to uncover needs, emotions, and common issues.
Call Insight
Use AI-driven speech-to-text and NLP to summarize call content, keywords, and trends.
Call Center
Manage inbound/outbound customer calls through a dedicated system.

Services

Seamless setup and integration

AI Training Service
$400 - $2000+ / AI Agent
API Integration
Connect the Filum platform with internal business systems (CRM, ERP, CDP, etc.) via custom API services.
Data migration
Custom implementation support
The Filum team supports setup, configuration, and training based on processes tailored to your business.
Auto data sync
Segment analysis and classification data is updated in real time.

Sell faster, support customers better with Filum AI Agent!

FAQs

Got questions? We’re here to help.

What is Filum AI Agent and how is it different?

Filum.ai is an open, end-to-end AI Agent platform that powers every customer-facing function, from sales to support. It unifies data across touchpoints, encourages team collaboration, learns from feedback, and uses advanced AI to deliver the best customer experiences.

How is Filum AI Agent different from AI chatbot?

Unlike scripted chatbots, Filum AI Agent adapts to your business. Powered by LLMs, it learns your brand voice, personalizes replies using customer data, and analyzes sentiment to resolve issues faster.

How does Filum.ai’s pricing work?

Pricing scales with the number of users, AI-processed messages, and conversations analyzed. Higher-tier plans unlock advanced features like ticket automation and sentiment analysis. This makes Filum.ai a fit for businesses of all sizes.

How does Filum.ai integrate with existing business systems?

Filum.ai offers ready-made integrations with popular tools like Zalo OA and Meta via the Filum Marketplace. It also supports SDKs, APIs, and Webhooks for flexible connectivity. For custom needs, our technical team is available to help with tailored integration solutions.

Is it easy to deploy Filum.ai?

Yes, getting started with Filum.ai is quick and simple. Just reach out via our website to register your business account. We’ll guide you through setup, data connection, and platform configuration to match your needs.

Comprehensive resources and expert support ensure a smooth integration with your existing systems, so you can start improving customer experience right away.