Zendesk Mini-App
Create Zendesk tickets automatically from Filum.
Track the tickets to ensure their loops are completely closed.
Automatically provide your teammates with the full context to handle the incidents.
Trusted by businesses for measurable impacts
Tính năng nổi bật
Simple installation: Easy to integrate your Zendesk account into Filum with a few clicks.
Comprehensive support: Filum supports all Zendesk ticket types and statuses.
Text piping support: Each ticket can be pre-filled with customer and feedback data to provide the full context for your team.
Kịch bản sử dụng
Streamline the ticket creation process: Enable automatic ticket creation so your team can focus their effort on issue resolution.
Collaboration with ease: Create and assign tasks on Zendesk for the right team, directly on Filum.
Close the feedback loop automatically: Send emails or Zalo messages to your customers to let them know that their voices have listened.
