Zendesk Mini-App
- Create Zendesk tickets automatically from Filum.
- Track the tickets to ensure their loops are completely closed.
- Automatically provide your teammates with the full context to handle the incidents.
Trusted by businesses for measurable impacts
Tính năng nổi bật
- Simple installation: Easy to integrate your Zendesk account into Filum with a few clicks.
- Comprehensive support: Filum supports all Zendesk ticket types and statuses.
- Text piping support: Each ticket can be pre-filled with customer and feedback data to provide the full context for your team.
Kịch bản sử dụng
- Streamline the ticket creation process: Enable automatic ticket creation so your team can focus their effort on issue resolution.
- Collaboration with ease: Create and assign tasks on Zendesk for the right team, directly on Filum.
- Close the feedback loop automatically: Send emails or Zalo messages to your customers to let them know that their voices have listened.
