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EXPERIENCE MANAGEMENT PLATFORM
Filum XM Core Platform
Core platform design helps every business create great experiences
What is Experience Management?
Customer Experience Management Methodology at Filum.ai
AI Agent for Sales
Close deals faster, boost conversion.
AI Agent for Customer Service
24/7, human-like customer support
Customer Experience Management
Listen across all touchpoints, analyze, and take action instantly
Leading enterprises trusted Filum AI to deliver exceptional experience
Awards & notable achievements
Supported and backed by
The one-stop platform you need to elevate customer experience
Customer Service AI
Next-generation Customer Service with AI Agent
Filum AI AgentAI Agent with human capability
Filum Inbox AICross-channel communication
Filum TicketOne-stop ticket management
Filum AutomationAutomate your engagement flow
Voice of Customer
Capture the Voice of Customers anytime, anywhere
Filum JourneyCustomer journey management
Filum SurveyAutomated survey tool
Filum ReviewOne-stop review management
Filum ConversationCentralize conversations
Customer Insight
Deeply understand your customers to make better decision
Filum Topic AnalysisAnalyze topics and sentiments
Filum Text AnalysisQualitative insights
Filum Call AnalysisInsights from calls
Filum Chat AnalysisInsights from chats
Customer 360
Reignite customer loyalty with engagement
Filum xProfileCentralize customer profile
Filum SegmentsCustomer segmentation
Filum CampaignEngage with customers
Filum Zalo Mini AppZalo in-app engagement
Customer Service AIVoice of CustomerCustomer InsightCustomer 360
Lead the Revolution with GenAI
The Dawn of AI-powered Customer Experience
Comprehensive integrations with your stacks
Seamlessly connect all applications to create an end-to-end experience
Deliver superior experience with GenAI
powered by Filum.ai
Success Stories
Top businesses have already seen transformational results with Filum AI
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CXM Resources
Explore experience management knowledge
Build growth that lasts
Create exceptional experiences for customers to grow your business more sustainably with Filum AI
Press coverage of Filum AI
Filum.ai finished as the runner-up in Startup Wheel 2024
Top 1 in the Shinhan Innoboost 2024 competition
Top 30 innovative solutions in the Vietnam Innovation Challenge 2024
Comprehensive experience management platform with
GenAI
Achievement
Solution Package
AI Agent for Sales
AI Agent for Customer Service
Customer Engagement (Coming)
Customer Experience Management
Platform
Solutions
Sector
Retail
Healthcare
F&B
Education
Technology
Financial Services
Securities & Insurance
Metrics
CSAT
NPS
CES
Supported by
Resources
Blog
Events
Success Stories
Resource Center
Trung tâm trợ giúp
Reach out to us
Compare
Filum vs. Survey Monkey
Filum vs. Qualtrics
Filum vs. Google Forms
Filum vs. Zalo ZNS Rating
Company
About Us
Pricing
Careers
News & Press Release
Partnership
© 2024 Filum Inc. All rights reserved.
Comprehensive experience management platform with
GenAI
Supported by
Achievement
Solution Package
AI Agent for Sales
AI Agent for Customer Service
Customer Engagement (Coming)
Customer Experience Management
Platform
Solutions
Sector
Retail
Healthcare
F&B
Education
Technology
Financial Services
Securities & Insurance
Metrics
CSAT
NPS
CES
Resources
Blog
Events
Success Stories
Resource Center
Trung tâm trợ giúp
Compare
Filum vs. Survey Monkey
Filum vs. Qualtrics
Filum vs. Google Forms
Filum vs. Zalo ZNS Rating
Company
About Us
Pricing
Careers
News & Press Release
Partnership
Reach out to us
© 2024 Filum Inc. All rights reserved.
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