Instead of hiring more staff, Hoang Ha Mobile brought on an AI Workforce.
Discover how Hoàng Hà Mobile boosted CSAT to 99% and cut employee workload by 35% with Filum AI.
“Filum didn’t sell us software — they staffed us with AI that runs inside our own operations.”
ZUS Coffee × Filum.ai — 1,000 stores, 3 markets: AI handles 55%+ of conversations
Vietravel × Filum.ai — 20,000+ traveler voices, heard in full for the first time
Sidotech × Filum.ai — AI Agent Resolves ~90% of AfterSales Conversations, 24/7
Nông Nghiệp ADI × Filum.ai — AI Handles ~95% of Agri-Input Advisory Conversations in the First Month
Marmoris Yachting × Filum.ai — Two Brands, Two AI Agents, ~60% of Conversations Automated in Six Weeks
Vietnam Television — VTV1 (Cất Cánh program)
KINGLED × Filum.ai — AI handles 87% of chats, response time 15× faster
Én Space cuts conversation handling time by 96% with Filum AI Agent
MOSS elevates multi-channel service standards with Filum.ai
Orgalife digitizes customer listening and care with Filum.ai
Gohub accelerates 24/7 customer support with AI Agent
Huy Thanh Jewelry reduces request processing time by 70% with Filum.ai
Dien Thoai Gia Kho goes digital with Filum.ai
The Face Shop analyzes customer sentiments with Filum.ai
CSAT score→
Vietop advances holistic education with Filum.ai
CSAT score→
Mediplus increases patient satisfaction with Filum.ai
CSAT score→
Häfele boosts customer loyalty with Filum.ai
implemented→
Beauty Box understands its customers better with Filum.ai
across touchpoints→
