AI AGENT STUDIO
Build your own customer service AI Agent — like a game character.
Pick a personality, connect channels, load knowledge, enable skills. Every choice becomes a piece of gear on the 3D character beside you. No code, no sign-up to try.
Unnamed agent
50%
Readiness
Drag to rotate the character · Gear changes with your choices
Tone of voice
Start from a template
A template pre-fills channels, knowledge and skills. Adjust anything afterwards.
Test-chat with your agent
A simulation — replies change with the tone and skills you enabled.
Unnamed agent
Online · Web chat · Zalo OA
Enable more skills in step 4 so the agent acts instead of only answering.
Agent blueprint
Unnamed agent · Friendly · 24/7 · Vietnamese
- Channels
- Web chatZalo OA
- Knowledge
- FAQ
- Skills
- Hand over to human
- Hand-off threshold
- 70% · Balanced — handles most on its own, hands over when ambiguous.
Still missing
- · Give the agent a name
LAST STEP
Let Filum deploy this agent for you
Send the blueprint and the Filum team gets back within one business day to scope and start building.
- A deployment proposal matching the exact configuration you chose
- A demo of the agent running on your real data
- Guidance on hand-off thresholds and how to measure impact
From blueprint to a live agent
- 1
Design in the Studio
Personality, channels, knowledge, skills and guardrails — all on one screen.
- 2
Filum builds and connects
The agent runs on Filum AI Agent, reads your real knowledge and calls your APIs.
- 3
Pilot with your support team
Measure self-resolution rate, CSAT and response time before scaling up.
