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Tiki

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    Send transactional surveys after each Tiki purchase to capture customer feedback and measure their experience.
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    Unify customer contacts and transaction data from Tiki and other sources to gain a holistic view of your customers.
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    Use real-time syncing to keep all customer and transaction data up-to-date and accurate, helping you make data-driven decisions.
E-COMMERCE
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Application Type:
Integrations
Solution:
Voice of the Customer
Category:
E-Commerce
Highlight Feature
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    Simple installation: Effortlessly connect Tiki with Filum to start gathering data and improving your customer experience.
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    Historical data support: Access and analyze past customer interactions and purchase history for valuable insights.
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    Automatic data unification: Unify customer data from Tiki with other sources to gain a complete view of your customers and their journey.
Use Cases
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    Send transactional surveys post-purchase to collect feedback and improve customer satisfaction.
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    Unify customer contact data from Tiki with other sources to gain a complete view of the customer.
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    Sync transaction notes from Tiki to streamline operations and empower personalized engagement.
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