AI that listens, asks, and guides customers effectively.
Instant answers, real-time quotes, and order tracking anytime.
When there's no reply, with customizable timing
Collect phone numbers and emails 24/7
Auto look up inventory and customer info for better consultation
Smart product suggestions tailored to past purchases




Upload current processes and past business data.
<p>Build an AI Agent that fits your brand, then link it to your go-to platforms (Zalo, Messenger).</p>
Shape how the AI understands intent and handles scenarios
Measure AI accuracy, collect feedback, and refine continuously.
Launch AI Agent and sync it across key internal systems.
Review performance & retrain AI with new data
Upload current processes and past business data.
<p>Build an AI Agent that fits your brand, then link it to your go-to platforms (Zalo, Messenger).</p>
Shape how the AI understands intent and handles scenarios
Measure AI accuracy, collect feedback, and refine continuously.
Launch AI Agent and sync it across key internal systems.
Review performance & retrain AI with new data
<p>Track satisfaction in AI-driven interactions</p>
Track AI response accuracy over time
Keep AI response time under control

A complete view of each buyer

Personalized campaigns at scale

Optimize product strategies

Smarter segments, in real time

<p>100% data protection for you and your customers</p>

Seamlessly connect with all channels you use
2
7
Boost your sales with Filum AI Agent!
Automated from first message to final sale.
Top businesses have already seen transformational results with Filum AI
Nông Nghiệp ADI × Filum.ai — AI Handles ~95% of Agri-Input Advisory Conversations in the First Month
Two specialized AI Agents that understand 'farmer-speak' — handling ~95% of fanpage conversations after just one month.
~95%
>75%
1 month
Marmoris Yachting × Filum.ai — Two Brands, Two AI Agents, ~60% of Conversations Automated in Six Weeks
Two premium brands, five chat channels, one workspace — and a customer care team freed for the work only people can do.
~60%
~87%
~98%
Vietnam Television — VTV1 (Cất Cánh program)
>30%
1,000+
First
KINGLED × Filum.ai — AI handles 87% of chats, response time 15× faster
How KINGLED deployed AI to handle 87% of inbound chats, cut response time 15×, and capture nearly 500 structured leads in the first 3 months.
87%
15×
500+
Én Space cuts conversation handling time by 96% with Filum AI Agent
F&B event-catering case study: Én Space automates 76% of customer-care messages and 70% of lead-capture flow with Filum AI.
96%
76%
70%
Huy Thanh Jewelry reduces request processing time by 70% with Filum.ai
Discover how Huy Thanh Jewelry gathers over 10,000 feedback responses and enhances the experience for 150,000 orders each month.
70%
10K+
60s
The Face Shop analyzes customer sentiments with Filum.ai
Guiding customers on their beauty journey through genuine care and understanding.
95
CSAT score
1611+
Responses
across all touchpoints
26
implemented
Vietop advances holistic education with Filum.ai
Delivering positive learning experience through meaningful student insights.
90
CSAT score
350
Responses
across all touchpoints
4
implemented
Hoàng Hà Mobile saw a 30% revenue increase thanks to Filum.ai.
Discover how Hoàng Hà Mobile boosted CSAT to 99% and cut employee workload by 35% with Filum AI.
30%
100K+
99%
Mediplus increases patient satisfaction with Filum.ai
<p>Building trust with patients through thorough and attentive care at every touchpoint.</p>
87
CSAT score
1183+
Responses
across all touchpoints
503
resolved
Häfele boosts customer loyalty with Filum.ai
Improve customer experience by actively listening anytime, anywhere.
2
implemented
18
NPS score
137+
responses
Beauty Box understands its customers better with Filum.ai
Guiding customers on their beauty journey through genuine care and understanding
1140+
Feedback collected
across touchpoints
91%
CSAT score
19+
deployed














