EXPERIENCE MANAGEMENT PLATFORM
Your 24/7 sales assistant
Close deals faster with every chatAlways ready to answer questions and sell smart - day and night.
Customer Success
Sell smarter and faster with Filum AI Agent
10%
Reduced sales cycle time
30%
Increased sales productivity (more products sold)
50%
Lower cart abandonment rate
Use case
See how our AI Agent drives your sales
AI that listens, asks, and guides customers effectively.
Instant answers, real-time quotes, and order tracking anytime.
When there's no reply, with customizable timing
Collect phone numbers and emails 24/7
Auto look up inventory and customer info for better consultation
Smart product suggestions tailored to past purchases
Use case
See how our AI Agent drives your sales
Customer insight analysis
Let data uncover what truly matters
Simple set-up
Launch your sales AI Agent in under 2 hours
Upload current processes and past business data.
Build an AI Agent that fits your brand, then link it to your go-to platforms (Zalo, Messenger).
Shape how the AI understands intent and handles scenarios
Measure AI accuracy, collect feedback, and refine continuously.
Launch AI Agent and sync it across key internal systems.
Review performance & retrain AI with new data
Upload current processes and past business data.
Build an AI Agent that fits your brand, then link it to your go-to platforms (Zalo, Messenger).
Shape how the AI understands intent and handles scenarios
Measure AI accuracy, collect feedback, and refine continuously.
Launch AI Agent and sync it across key internal systems.
Review performance & retrain AI with new data
AI monitor
Stay in control, monitor your AI Agent.
Track satisfaction in AI-driven interactions
Track AI response accuracy over time
Keep AI response time under control
Add-on features
Your all-in-one sales solution Smarter insights, seamless automation
A complete view of each buyer
Personalized campaigns at scale
Optimize product strategies
Smarter segments, in real time
100% data protection for you and your customers
Seamlessly connect with all channels you use
AI training
Well-trained to deliver better care.
“Customer service used to be challenging and resource-intensive. With Filum.ai’s AI Agent, things got so much easier. It handles a high volume of customer requests quickly and efficiently, which saves our team a lot of work. What really stands out is how it keeps learning from every interaction and gets smarter over time. It’s reassuring to know we have a tool that improves itself and supports us so effectively.”
stores onboard nationwide
AI-assisted chats
in business performance
Boost your sales with Filum AI Agent!
Automated from first message to final sale.
- Technology
Uses rule-based systems (if–else)
- Performance
Low problem-solving capability
- Functionality
Can only answer predefined questions
- Technology
Uses basic LLMs
- Performance
Better at solving problems, but prone to hallucination
- Functionality
Learns and responds based on your business knowledge system
Can only answer from a single source
- Technology
Uses fine-tuned LLMs customized to your business
- Performance
More accurate, fewer hallucinations
- Functionality
Fine-tuned to your business
Learns from real conversations
Responds using multiple data sources (e.g., FAQs, product info)
