EXPERIENCE MANAGEMENT PLATFORM
Your 24/7 sales assistant
Close deals faster with every chatAlways ready to answer questions and sell smart - day and night.
Customer Success
Reduced sales cycle time
Increased sales productivity (more products sold)
Lower cart abandonment rate
Use case
AI that listens, asks, and guides customers effectively.
Instant answers, real-time quotes, and order tracking anytime.
When there's no reply, with customizable timing
Collect phone numbers and emails 24/7
Auto look up inventory and customer info for better consultation
Smart product suggestions tailored to past purchases
Use case
Customer insight analysis
Let data uncover what truly matters
Simple set-up
Upload current processes and past business data.
Build an AI Agent that fits your brand, then link it to your go-to platforms (Zalo, Messenger).
Shape how the AI understands intent and handles scenarios
Measure AI accuracy, collect feedback, and refine continuously.
Launch AI Agent and sync it across key internal systems.
Review performance & retrain AI with new data
Upload current processes and past business data.
Build an AI Agent that fits your brand, then link it to your go-to platforms (Zalo, Messenger).
Shape how the AI understands intent and handles scenarios
Measure AI accuracy, collect feedback, and refine continuously.
Launch AI Agent and sync it across key internal systems.
Review performance & retrain AI with new data
AI monitor
Track satisfaction in AI-driven interactions
Track AI response accuracy over time
Keep AI response time under control
Add-on features
A complete view of each buyer
Personalized campaigns at scale
Optimize product strategies
Smarter segments, in real time
100% data protection for you and your customers
Seamlessly connect with all channels you use
AI training
“Customer service used to be challenging and resource-intensive. With Filum.ai’s AI Agent, things got so much easier. It handles a high volume of customer requests quickly and efficiently, which saves our team a lot of work. What really stands out is how it keeps learning from every interaction and gets smarter over time. It’s reassuring to know we have a tool that improves itself and supports us so effectively.”
stores onboard nationwide
AI-assisted chats
in business performance
Boost your sales with Filum AI Agent!
Automated from first message to final sale.
Uses rule-based systems (if–else)
Low problem-solving capability
Can only answer predefined questions
Uses basic LLMs
Better at solving problems, but prone to hallucination
Learns and responds based on your business knowledge system
Can only answer from a single source
Uses fine-tuned LLMs customized to your business
More accurate, fewer hallucinations
Fine-tuned to your business
Learns from real conversations
Responds using multiple data sources (e.g., FAQs, product info)