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FILUM SOLUTION FOR HEALTH CARE

Creating Seamless Patient Experiences

Overcome the rigidity of the healthcare industry by meeting — or even exceeding — patient expectations with a seamless healthcare experience.
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Listen to every patient voice
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Turn patient voice into actionable insights
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Close the loop at scale

Patient unpredictability and difficulty to keep up

As patients become increasingly demanding of personalized and convenient experiences, healthcare providers often struggle to keep up and know exactly what customers want.

59%

of patients believe that effective pre- and post-appointment communication is a vital aspect for their loyalty to healthcare providers.
Press Ganey, 2021
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Closing the gaps between expectations and reality for patients

We offer ways for you to listen to patients at every touchpoint. By visualizing the collected data in an actionable way, you can continuously adjust and improve patient experiences and ensure that patients receive the best possible care.
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How our customers are achieving CX success with the Filum XM Platform

Hundreds of available data sources to unify

Data is at the heart of the Filum Experience Management Platform. We empower you to freely explore and learn from data however you want, no matter where it is stored.
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    100+ data sources and popular apps
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    Websites, mobile apps, cloud sources, databases
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    50+ additional templates every month on our Marketplace