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FILUM SOLUTION FOR FOOD & BEVERAGE

Design the experience your guest can't forget

Your every interaction with dining guests nowadays is held in a higher standard, with expectations changing every day. To compete in this market, it's important that you provide an experience that your guests can't forget.
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More Digital. More Social
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The consistency of experience
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Emotional connection

The age of Reviews and Ratings

It is essential for FnB businesses to understand the impact of online reviews and proactively manage their online reputation to stay ahead of the competition.

94%

of US diners are influenced by online reviews
Influences on Diner Decision-Making, 2018
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FOOD & BEVERAGE SOLUTION BY FILUM

Unleash the Power of Consumer Signals with Filum XM Platform

Collecting data from your customers has never been easier with Filum XM Platform. Our solution enables you to capture consumer signals from all sources, including booking center, survey data, social media, and review sites. With a complete 360-degree view of your customers, you'll gain valuable insights and context that will set you apart from the competition. Don't rely on assumptions – get the real insights you need to take your CX program to the next level with Filum XM Platform!
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How our customers are achieving CX success with the Filum XM Platform

Hundreds of available data sources to unify

Data is at the heart of the Filum Experience Management Platform. We empower you to freely explore and learn from data however you want, no matter where it is stored.
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    100+ data sources and popular apps
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    Websites, mobile apps, cloud sources, databases
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    50+ additional templates every month on our Marketplace