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Analyze customer themes and emotional nuances

Automatically analyze real-time customer sentiment and themes from multi-source data with GenAI
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Leading enterprises trusted Filum AI to deliver exceptional experience
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Accurate, fast customer experience analysis

Consolidate all your customer experience and business performance data into complete reporting.

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Get real-time feedback on hot topics

Automatically and instantly collect data on customer-interest topics and negative feedback that needs to be addressed immediately.

 

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Save time building customer experience reports

Automatically collect and automatically analyze massive quantitative and qualitative data to generate comprehensive experience reports

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Comprehensive experience data management on a single platform

A pre-built, rich reporting system aggregates data from multiple sources, on a single platform.

Grasp the "hot spots" of customer interest more meticulously and deeply with Gen AI

Real-time understanding of customer emotions and topics of interes

Capture customer sentiment and topics of interest at every stage of the journey from your survey campaign

 

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Leading with 
GenAI

Automatic analysis reporting, quick decision making

Gen AI automatically aggregates data from multiple sources, providing detailed and accurate reports for you to make quick and efficient decisions.

Filum AI Platform

Comprehensive AI Agent platform for CXM

Discover the all-in-one solution for businesses.

Read more about
Customer Experience Management

Success Stories

Top businesses have already seen transformational results with Filum AI

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