EXPERIENCE MANAGEMENT PLATFORM
Rapid Qualitative Data Analysis with Gen AI
Leading enterprises trusted Filum AI to deliver exceptional experience
Save time reading customer feedback with GenAI
Replace traditional methods, statistical and analytical tools, speed up and standardize the customer feedback process
Understand customers quickly with qualitative data
Analyze qualitative data quickly, no longer relying solely on quantitative metrics
Intelligent real-time data analysis with GenAI
AI technology analyzes customer feedback based on sentiment and topics.
Provides timely analysis on the latest customer feedback.
Generative AI built into the platform
Summarize information and evaluate overall sentiment with user-friendly Gen AI built-in platform.
Accurately identify emotions, send appropriate messages
Quickly understand customers through emotional analysis of feedback, thereby suggesting personalized messages with Gen AI platform
Capture experience metrics, themes, and generalities across touchpoints
Each qualitative review of the experience is analyzed for emotions and topics of interest with Gen AI
Each qualitative experience feedback is analyzed for sentiment and topic of interest with Gen AI
A complete and comprehensive view of customers based on diverse data such as survey feedback, online reviews...
Accurately identify emotions, send appropriate messages
Capture experience metrics, themes, and generalities across touchpoints
Leading with GenAI
Quickly analyze customer feedback across all platforms and interaction channels using Generative AI.
Accelerate Qualitative Data Analysis with Gen AI
Analyze and understand customers deeply, improve products, services and strategies
Comprehensive AI Agent platform for CXM
Discover the all-in-one solution for businesses.
