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Reduce call listening time, automatically capture call responses with Gen AI

Convert call information into valuable data, enhance experiences in a superior way with Gen AI.
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Deep customer understanding on every call

Unify multi-channel customer conversations and combine analytics to understand and increase customer satisfaction with advanced Gen AI.

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Comprehensive customer call analysis on one interface

Easily integrate multi-channel switchboard according to business needs.
Store all customer call history with the business.

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Save time and resources re-listening to conversations with GenAI

Summarize customer calls quickly and accurately in a snap with GenAI based on customer conversation data, filtering out emotions and topics of interest

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Make smart decisions based on data

Suggest customer responses with GenAI based on call data; improve employee performance and customer response quality with accurate data.

Save time listening back and analyzing conversations with GenAI

Summarize & review call detail recordings

Save 10x the time it takes to summarize customer calls in real-time with Gen AI, with complete content transcripts.

 

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Leading with 
GenAI
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Quickly analyze customer feedback across all platforms and interaction channels using Generative AI.

Save time on calls and respond quickly!

Analyze customer calls quickly and efficiently with built-in GenAI

Filum AI Platform

Comprehensive AI Agent platform for CXM

Discover the all-in-one solution for businesses.

Read more about
Customer Experience Management

Success Stories

Top businesses have already seen transformational results with Filum AI

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Comprehensive experience management platform with
 GenAI
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