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Automate your customer feedback process

Consolidate and automate all feedback handling processes for smooth customer care
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Leading enterprises trusted Filum AI to deliver exceptional experience
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Save processing time and personalize actions with automated systems

Automatically act based on freely customized business commands, saving processing and action time

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Improve response processing performance and optimize resources

Automate repetitive tasks, optimize feedback management processes to improve customer care across multiple touchpoints

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Respond immediately to negative customer feedback

Quickly automate workflows when receiving negative tickets to satisfy customers immediately

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Simplify for everyone with easy to understand system

Automate processes and trigger actions based on specific feedback types to address customer feedback promptly and efficiently

Automate your customer communication process

Free customization, unlimited tasks to automate

Diverse automation capabilities from customer communication to internal work management

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Leading with 
GenAI

Automate your end-to-end customer feedback process.

Automate responses from multiple channels, saving staff time to improve customer experience

Filum AI Platform

Comprehensive AI Agent platform for CXM

Discover the all-in-one solution for businesses.

Read more about
Customer Experience Management

Success Stories

Top businesses have already seen transformational results with Filum AI

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Supported by
Google for Startups Accelerator 2024
Microsoft For Startups
The Ventures
Bee Capital
Inventures
Nextrans
Achievement

Á quân Startup Wheel 2024

Excellent Innovation 2024

Impact Innovation 2024

Top 30 Vietnam Innovation 2024

Solution Package

AI Agent for Sales
AI Agent for Customer Service
Customer Engagement (Coming)
Customer Experience Management
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Solution comparison summary
Filum vs. Survey Monkey
Filum vs. Qualtrics
Filum vs. Google Forms
Filum vs. Intercom
Filum vs. Zendesk
Filum vs. Freshchat
Filum vs. Saleforce
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Filum vs. Pancake

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