UNIFIED CUSTOMER EXPERIENCE PLATFORM
Reach customers with personalized campaigns
Leading enterprises trusted Filum AI to deliver exceptional experience
Create the right campaign, for the right customer, at the right time
Deploy effective campaigns by sending the right message to the right audience, increasing engagement and long-term value with customers.
Increase customer loyalty with personalized campaigns
Easily send the right message to the right person at the right time, increasing conversion rates and improving marketing effectiveness.
Capture campaign effectiveness with satisfaction metrics
Capture customer behavior and optimize every touchpoint in the journey, helping to increase engagement and satisfaction.
Maintain customer engagement to increase lifetime value
Proactively send valuable messages, promotions and updates to maintain engagement, build customer loyalty and increase customer lifetime value (CLV).
Increase customer lifetime value with insight campaigns
Use customer profile data to create valuable campaigns with the right message, at the right time
With synchronized customer data, the system will suggest suitable campaigns such as birthdays, notifications, order confirmations...
Record every campaign and; easily categorize by channel and function.
Easily observe the frequency of communication with customers over time
Make sure customers don't miss notifications with familiar conversation channels such as Zalo OA ZNS, SMS with a variety of providers
Increase customer lifetime value with insight campaigns
With synchronized customer data, the system will suggest suitable campaigns such as birthdays, notifications, order confirmations...
Leading with GenAI
Quickly analyze customer feedback across all platforms and interaction channels using Generative AI.
Personalize campaigns, enhance customer engagement
Send the right message, to the right audience, at the right time to build loyalty and increase customer lifetime value.
Comprehensive AI Agent platform for CXM
Discover the all-in-one solution for businesses.
