Pricing & Solutions
Get a dedicated AI Agent at a competitive price, perfect for businesses of all sizes.
Starter
Ideal for small businesses starting to use AI in customer service
- 3 user accounts
- 1,000 AI messages/mo
- 3 conversation pages
- 10,000 customer profiles
- Basic AI response & analysis
- AI setup, training, & management
- Ticket management
- Automatic campaign
- Multilingual, multi-platform
Pro
Ideal for teams of all sizes prioritizing customer service as their competitive advantage.
- 5 user accounts
- 3,000 AI messages/mo
- 5 conversation pages
- 5 customer segments
- 50,000 customer profiles
- 3 extended AI capabilities
- AI image responses
- Multi-channel ticket handling
- Sentiment & topic analysis
- Dedicated CS Manager
Growth
For businesses requiring better limits, additional integrations, advanced features, and premium support.
- 10 user accounts
- 10,000 AI messages/mo
- Unlimited conversation pages
- 7 customer segments
- 500,000 customer profiles
- 5 extended AI capabilities
Enterprise
For more complex businesses
View all features
Features
Tailored for specific business needs
- JourneyDesign and oversee customer touchpoints and the overall journey.
- SurveyConduct in-depth surveys to gather customer feedback.
- ReviewCollect reviews across apps, websites, and social media.
Survey InsightAnalyze survey data to reveal trends, behaviors, and satisfaction levels.
Review InsightExamine reviews to spot sentiment trends, product strengths/weaknesses, and expectations.- Conversation InsightAnalyze multi-channel customer chats to uncover needs, emotions, and common issues.
- Call InsightUse AI-driven speech-to-text and NLP to summarize call content, keywords, and trends.
- Call CenterManage inbound/outbound customer calls through a dedicated system.
EngagementAutomate or campaign-driven ZNS, SMS, and email blasts to nurture and activate customers.
Services
Seamless setup and integration
- AI Training Service$400 - $2000+ / AI Agent
API Integration<p>Connect the Filum platform with internal business systems (CRM, ERP, CDP, etc.) via custom API services.</p>
Data migration
Custom implementation supportThe Filum team supports setup, configuration, and training based on processes tailored to your business.
Auto data syncSegment analysis and classification data is updated in real time.
Sell faster, support customers better with Filum AI Agent!
What is Filum AI Agent and how is it different?
Filum.ai is an open, end-to-end AI Agent platform that powers every customer-facing function, from sales to support. It unifies data across touchpoints, encourages team collaboration, learns from feedback, and uses advanced AI to deliver the best customer experiences.
How is Filum AI Agent different from AI chatbot?
Unlike scripted chatbots, Filum AI Agent adapts to your business. Powered by LLMs, it learns your brand voice, personalizes replies using customer data, and analyzes sentiment to resolve issues faster.
How does Filum.ai’s pricing work?
Pricing scales with the number of users, AI-processed messages, and conversations analyzed. Higher-tier plans unlock advanced features like ticket automation and sentiment analysis. This makes Filum.ai a fit for businesses of all sizes.
How does Filum.ai integrate with existing business systems?
Filum.ai offers ready-made integrations with popular tools like Zalo OA and Meta via the Filum Marketplace. It also supports SDKs, APIs, and Webhooks for flexible connectivity. For custom needs, our technical team is available to help with tailored integration solutions.
Is it easy to deploy Filum.ai?
Yes, getting started with Filum.ai is quick and simple. Just reach out via our website to register your business account. We’ll guide you through setup, data connection, and platform configuration to match your needs.
Comprehensive resources and expert support ensure a smooth integration with your existing systems, so you can start improving customer experience right away.
