Collect and manage all customer messages in one centralized location.
Simplify customer service by having all conversations on one platform.
Automatically detect customer sentiment to improve customer experience.
MESSAGING
Application Type:
Integrations
Solution:
Voice of the Customer
Category:
Messaging
Highlight Feature
Real-time: All interactions between customers and businesses are tracked in real-time with Subiz.
Easy integration: Subiz's integration process is easy and requires just a few clicks.
Automatic property mapping: Subiz supports the automatic mapping of customer data fields such as identity, name, phone, email, gender, address, and more.
Use Cases
Centralized message collection and management for better customer service.
Streamlined communication with customers through Subiz Chat.
Automatic sentiment analysis to better understand customer needs and provide personalized engagements.