KiotViet
- Send transactional surveys automatically after each transaction to capture customer feedback and improve customer experience.
- Unify customer contacts and transaction data from KiotViet with other sources to gain a complete view of customers and their behavior.
- Streamline business operations by automating data syncing between KiotViet and Filum XM, reducing manual work and increasing efficiency.
Trusted by businesses for measurable impacts
Tính năng nổi bật
- Easy integration: KiotViet integration with Filum CXM is quick and seamless, saving you time and effort.
- Historical data support: Access and analyze all your transactional data from KiotViet.
- Automatic data mapping: Automatically map your KiotViet data fields to Filum, ensuring the accuracy and consistency of customer data.
Kịch bản sử dụng
- Send transactional surveys for orders on KiotViet to gather feedback and improve satisfaction.
- Unify customer contacts from KiotViet and other sources to create a complete view of customers.
- Sync transaction notes from KiotViet to Filum to have a complete preference of the customer.
