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KiotViet
KiotViet
Send transactional surveys automatically after each transaction to capture customer feedback and improve customer experience.
Unify customer contacts and transaction data from KiotViet with other sources to gain a complete view of customers and their behavior.
Streamline business operations by automating data syncing between KiotViet and Filum XM, reducing manual work and increasing efficiency.
E-COMMERCE
Application Type:
Applications
Solution:
Voice of the Customer
Category:
E-Commerce
Highlight Feature
Easy integration: KiotViet integration with Filum CXM is quick and seamless, saving you time and effort.
Historical data support: Access and analyze all your transactional data from KiotViet.
Automatic data mapping: Automatically map your KiotViet data fields to Filum, ensuring the accuracy and consistency of customer data.
Use Cases
Send transactional surveys for orders on KiotViet to gather feedback and improve satisfaction.
Unify customer contacts from KiotViet and other sources to create a complete view of customers.
Sync transaction notes from KiotViet to Filum to have a complete preference of the customer.
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