Send transactional surveys after a customer transaction to gather feedback and insights.
Unify customer contacts across multiple platforms to create a holistic customer view.
Integrate transaction data from Haravan with other sources to gain deeper business insights and make data-driven decisions.
E-COMMERCE
Application Type:
Integrations
Solution:
Voice of the Customer
Category:
E-Commerce
Highlight Feature
Simple installation: Get started quickly by integrating Haravan into the Filum platform with just a few clicks.
Historical data support: Access and use all of your past data to better understand your business and customers.
Automatic data unification: Seamlessly unify customer and transaction data from Haravan with other sources in real time without any technical configuration.
Use Cases
Collect transactional feedback to improve customer experience, product, and service quality.
Unify customer contacts and transaction data for better insights and personalized engagement.
Sync transaction notes to have the complete preference of the customer available to all of your frontline members.