Callio Call Center
Collect call and transcript data to identify customer issues and improve agent performance.
Unify customer contacts for a complete view of customers.
Create call campaigns to proactively reach out and engage with customers, driving better experiences and loyalty.
Trusted by businesses for measurable impacts
Tính năng nổi bật
Simple installation: Easy to integrate your Callio account into Filum with a few clicks.
Sync customer contacts and call data: Support you to automatically collect contact and call data from Callio to Filum.
Unify customers and their call actions with other sources: Customer contact and their call data are unified with all the other sources into a single source of truth on Filum.
Kịch bản sử dụng
Collect call and transcript data to analyze customer sentiments and improve agent training.
Unify customer contacts to provide personalized support and reduce customer effort.
Create call campaigns to proactively reach out to customers and improve satisfaction and retention.
