Products
Solutions
Marketplace
Resources
Company
Book a demo
EN
Menu
Close
EN
Book a demo
Feedback
Marketplace
>
Zalo Feedback Mini-App
Zalo Feedback Mini-App
Efficiently distribute surveys to customers through your company's Zalo Official Account.
Collect and analyze chat messages to gain insights and improve customer experience.
Automatically detect sentiment from conversations to identify areas for improvement and enhance customer satisfaction.
MESSAGING
Application Type:
Applications
Solution:
Voice of the Customer
Category:
Messaging
Highlight Feature
Faster Zalo template approval
: Filum's long-lasting relationship with Zalo ensures efficient survey template approval and better support.
Simple installation
: Easy integration to start capturing customer feedback and chat messages from Zalo Official Account.
Real-time
: Receive and analyze feedback and chat messages in real-time to improve customer experience.
Use Cases
Use Zalo Official Account to send transactional surveys to customers for immediate feedback.
Distribute relationship surveys with Zalo Official Account to measure customer loyalty over time.
Use Zalo Official Account to collect chat messages and detect sentiment from conversations to improve customer experience.
Related Applications
Tiki
Google Sheets Contacts
Filum AI Zalo Feedback Mini App
Pipedrive CRM