Google Sheets Ticket Management
Use a familiar tool to manage customer tickets with no additional software or fees.
Teams can manage customer support tickets directly within Google Sheets.
Consolidate all customer incidents in one place and track progress to ensure timely resolution and follow-up.
Trusted by businesses for measurable impacts
Tính năng nổi bật
No additional setup or cost: Manage customer tickets using existing spreadsheets with no additional fees or setup required.
Familiar tool: Handle customer support tickets directly within the already familiar Google Sheets.
Ticket centralization and closing the loop: All customer feedback is in one place, to track progress, and ensure timely resolution and follow-up.
Kịch bản sử dụng
Automated workflows: Automate ticket workflows to reduce manual processes, streamline collaboration between teams, and increase productivity.
Feedback management: Track customer feedback and comments, making it easy to review and analyze data to improve customer satisfaction.