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Comprehensive CXM Deployment ConsultationSchedule a DemoExplore Key Features
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CSAT, NPS, CES Campaign
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Touchpoint Management
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Omni-channel Survey Distribution
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Store, website, ZNS, QR Code, Email...
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Aggregating Reviews from Google, Facebook, Marketplace
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Built-in GenAI Integration
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Generate request forms, build automated scripts
A unified Customer Experience Management (CXM) platform is the most effective starting point for any business to better understand customer needs, thereby maximizing sales opportunities and customer retention for sustainable growth.

Trang Pham

CMO, Filum

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Trusted by leading businesses

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Join companies crafting outstanding experiences with Filum.ai

Vietop develops comprehensive education with Filum.ai

Confidently delivering positive learning experiences through deep listening and understanding of students.

350+Response across touchpoints
90+Average CSAT score
04Branches deployed

The journey of crafting top-notch customer experiences for leading businesses

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Integration

Easily integrate with existing business data

System data is a priceless resource for businesses. We help businesses leverage customer data and operational data to optimize experiences at touchpoints.

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    Over 100 popular data sources and applications
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    APIs, SDKs, Webhooks easily connect with every existing data source of the enterprise
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    A wide range of integrations and templates available
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Comprehensive Experience Management Software with GenAI: Empowering businesses to deeply understand customer needs and foster sustainable growth - all on a unified platform!
Reach out to us
117 Tan Cang Street, Ward 25,
Binh Thanh District, Ho Chi Minh City
explore@filum.ai
+84 888 18 1313
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